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The Switchplate Store Return Policy

 If you are dissatisfied with your order for any reason, you may return your items for a prompt refund. Items returned must be in their original packaging. Items not in their original packaging are not able to be resold and no refund will be issued. Refunds for items returned within twenty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than twenty days after the purchase date will be in the form of a credit redeemable on your next Switch Plate Store online purchase. All shortages, damage or errors must be reported within 7 days. No returns or credit after 60 days. If we make a mistake, we will take care of the shipping charges. If you are returning merchandise for some other reason, you are responsible for shipping charges.

All Returns Must Be Pre-approved. Please E-mail us at CustomerCare@SwitchplateStore.com to receive your approval code. This approval code must be written on the outside of your shipping box for your return to be accepted.  The original shipping charges whether they were your responsibility or that of the Switch Plate Store are not refundable and will be deducted from your return reimbursement. Also, please mail your return in a prepaid, insured, traceable package to the address below. 
Return To: The Switch Plate Store
PO Box 116
Sherrills Ford, NC 28673

 

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